Convert, Publish, Distribute your eBook to iPad, Kindle, Nook, Kobo, Sony

Customer Service

Contact Us
Having trouble? Have a question? Please email us at ebooks@romeii.com, or call us at 1 (888) 465-8272. We're available seven days a week from 7:00 am CST to 10:00 pm CST. If you can't get us or have to leave a message, expect to get a response within eight business hours.
Shipping & Delivery
Because these are digital products, Romeii does not ship any physical item to you at your address. Any correspondence or delivery will be via email.
Privacy & Security
Our privacy policy is simple: We promise to never give your name, address or e-mail address to anyone for any reason.
Returns & Replacements
Payment is due when you upload your document for conversion. If you cancel your order before the document has been converted, you will be given a full refund. Books take up to five business days to be converted. If you have not yet received a digital copy of your book in epub or mobi format, you will be given a full refund.
Ordering, Payment and Pricing
When ordering, please upload your book in PDF, DOC, RTF or TXT format. Other formats are not accepted. In rare cases, if your book exceeds 200MB in size you should email your book to ebooks@romeii.com via the free YouSendIt.com service or call us at 1-888-465-8272 to arrange an alternate delivery method. Once your book is received, we will call you to take your credit card number as payment.
Viewing Orders
You may log in at any time to review the status of your order.
30 day 100% Satisfaction Guarantee
If for any reason you are not satisfied with the conversion of your book or any other services that you've paid us for, we'll make it right by you. Just let us know within thirty days after you've received your book, and we'll fix it to your standards or give your money back. Period.
Romeii iPad and Kindle eBook Conversion and Publishing Services • 1-888-465-8272
Convert, Publish and Distribute your eBook to iPad, Kindle, Nook, Kobo, Sony & More